MIGRATION GUIDE

Switch from Fax.Plus Business to DDSFAX

Fax.Plus Business is $336 a year and explicitly excludes the regulated tier — that is gated behind the $1,200 Enterprise plan dental practices cannot reasonably justify.

Start migration

$189/year flat · unlimited pages · no port-out fee, ever

Fax.Plus Business vs DDSFAX

Side-by-side comparison on the line items that change a dental practice's annual cost.

Pricing comparison: Fax.Plus Business vs DDSFAX
 Fax.Plus BusinessDDSFAX
Annual cost$336$189
Pages per month1,000Unlimited
Overage fee$0.05/pgNone
Port-out feeFreeFree
Contract termAnnual or monthly; no port-out fee.Annual, cancel any time
Setup feeVaries$0
Compliance postureStandard cloud fax — explicitly does not include regulated-tier contract language.Regulated transmission posture included on the base plan, with end-to-end encryption and per-document audit log.
ESTIMATED ANNUAL SAVINGS

$147

per dental practice, every year you stay on DDSFAX

  • Fax.Plus Business cost $336
  • DDSFAX cost $189
  • Annual savings $147

Why dental practices leave Fax.Plus Business

Fax.Plus is one of the better-engineered cloud fax products on the market, and the Business plan at $336 a year is fairly priced for what it does. The friction for dental practices is structural: the security-tier features required for a regulated dental workflow are not part of Business. Those live on the Enterprise tier at roughly $1,200 a year, which means a dental office that needs the regulated posture is forced to either accept a non-regulated tier they should not be on, or jump four times the price for an enterprise-shaped plan they do not need.

The Business plan ships 1,000 pages a month, which is generous for a generalist office and still fine for most dental practices, with overage at $0.05 per page if the cap is breached. The pricing structure rewards predictable volume. The trouble is that the predictability stops the moment a regulated transmission is needed, because Business does not include the data processing addendum required for regulated workflows, and the contract language explicitly excludes regulated documents from the supported scope. That is a contractual issue, not just a feature gap.

Enterprise solves the contract problem by including the addendum and lifting the cap to 4,000 pages, but it does so at $1,200 a year. For a single-location dental practice, $1,200 is not a fax-budget number. It is what a multi-site dental group with several thousand monthly transmissions would pay, and even then the math gets uncomfortable when DDSFAX delivers the same regulated posture at $189 flat with unlimited pages.

DDSFAX collapses both tiers into one. The $189 plan includes the regulated transmission posture, the data processing addendum, unlimited monthly pages, and a dental-aware dashboard. There is no "Business gets the cheap product, Enterprise gets the contracts" dynamic. Every dental practice on DDSFAX gets the full surface from day one, and the price does not change as the office grows. A dental practice currently on Fax.Plus Business who needs the regulated posture is paying $336 for a tier that contractually does not cover the workflow, when DDSFAX would deliver the right tier at $189. A dental practice on Fax.Plus Enterprise is paying $1,200 for a regulated tier that DDSFAX delivers at $189. Either way, the savings range from $147 to $1,011 per year.

There is one useful thing to give Fax.Plus credit for: the port-out fee is free. That removes one of the largest exit-cost barriers seen elsewhere in the category. Practices currently on Fax.Plus Business or Enterprise can leave on Fax.Plus's terms with no termination cost. That makes the migration calculus very simple: the question is just whether DDSFAX is the right destination, and for a dental practice, the answer is structurally yes because the regulated tier sits at the base plan and the price is one fourth of Enterprise.

The product surface is also closer to dental reality. Fax.Plus is a clean, modern fax tool, but its directory and tagging are general-purpose. DDSFAX organizes around the recipients a dental practice actually faxes — payers, labs, referring practices, prior auth bureaus — and the dashboard categorizes inbound and outbound by that vocabulary out of the box. Setup time on a new account is measured in minutes rather than the hour-or-two it takes to hand-build a directory in a generalist tool.

Migration mechanics are clean. Fax.Plus releases numbers without a port-out fee, and the carrier handoff is typically three to five business days. Practices on the Business plan who realize the contract excludes their regulated transmissions usually want to move quickly; the DDSFAX team can have a parallel temporary number live the same day the LOA is signed, and the existing number lands on the new platform when the port completes.

Switching from Fax.Plus Business to DDSFAX is a same-day cutover with number porting handled by our migration team.

How the migration works

Four steps. Typical end-to-end window is under two weeks for a dental practice.

  1. Sign up for DDSFAX

    Create the account in minutes. No setup fee, no credit card friction, no contract term beyond the annual you choose.

  2. Port your number from Fax.Plus Business

    We file the carrier paperwork on your behalf. Inbound continues on the existing line until cutover, so no faxes are lost.

  3. Update routing and recipients

    The DDSFAX dashboard ships pre-organized for dental workflows. Your existing contact list imports cleanly from a CSV or directly from common practice tools.

  4. Cancel Fax.Plus Business on cutover day

    Once the port confirms, the old service is no longer needed. Cancel through their standard process; the migration team can guide the call if needed.

Frequently asked questions

Why is the regulated tier behind Enterprise on Fax.Plus?

Fax.Plus structures its plans so the data processing addendum and regulated contract language live on the Enterprise tier at approximately $1,200 per year. Business at $336 is fine for general office use but not contractually scoped to regulated dental workflows.

Will I save more switching from Business or from Enterprise?

A switch from Business saves around $147 per year and adds the regulated tier at base. A switch from Enterprise saves around $1,011 per year for equivalent functionality. Both lead to DDSFAX at $189 flat.

Does Fax.Plus charge a port-out fee?

No. Fax.Plus releases numbers without a port-out fee, which makes the migration calculus straightforward — the only question is whether DDSFAX is the right destination.

How does Fax.Plus handle overage on the 1,000-page cap?

Overage is $0.05 per page above 1,000 inbound + outbound combined per month. DDSFAX has no cap and no overage band — the price is the same flat $189 regardless of volume.

Will the Fax.Plus dashboard data export?

Fax.Plus does provide PDF and CSV export for transmission history. Practices that want a full archive can pull it from Fax.Plus before closing the account; new activity flows into the DDSFAX dashboard from cutover onward.