MIGRATION GUIDE

Switch from Fax.Plus Enterprise to DDSFAX

Fax.Plus Enterprise is $1,200 a year. DDSFAX delivers the same regulated transmission posture at $189 flat. That is roughly a $1,000 annual delta.

Start migration

$189/year flat · unlimited pages · no port-out fee, ever

Fax.Plus Enterprise vs DDSFAX

Side-by-side comparison on the line items that change a dental practice's annual cost.

Pricing comparison: Fax.Plus Enterprise vs DDSFAX
 Fax.Plus EnterpriseDDSFAX
Annual cost$1200$189
Pages per month4,000Unlimited
Overage fee$0.03/pgNone
Port-out feeFreeFree
Contract termAnnual; no port-out fee. Prorated refund on early termination per Fax.Plus policy.Annual, cancel any time
Setup feeVaries$0
Compliance postureEnterprise regulated tier with data processing addendum and per-document logging.Regulated transmission posture included on the base plan, with end-to-end encryption and per-document audit log.
ESTIMATED ANNUAL SAVINGS

$1011

per dental practice, every year you stay on DDSFAX

  • Fax.Plus Enterprise cost $1200
  • DDSFAX cost $189
  • Annual savings $1011

Why dental practices leave Fax.Plus Enterprise

Fax.Plus Enterprise is a real product. The 4,000-page-a-month cap is generous, the $0.03-per-page overage is reasonable, the platform itself is solid, and the included data processing addendum delivers the regulated contract language a dental practice actually needs. The only structural problem is the price. At $1,200 a year, Fax.Plus Enterprise sits in a band built for multi-location enterprises with fax volumes most dental practices will never approach, and there is no smaller plan that includes the regulated tier.

Walk through the math on a single-location dental practice. Typical monthly volume is somewhere between 350 and 800 pages. Enterprise's 4,000-page cap is therefore vastly oversized — a 4x to 10x headroom factor that the practice pays for whether they use it or not. The $1,200 annual is a tier-pricing artifact, not a usage-based price. The practice is buying the contract scope, not the page volume. That is a fine thing to buy when there is no alternative; the trouble is that DDSFAX is the alternative, at $189 flat, with the same regulated transmission posture in the base plan.

The delta is $1,011 per year for a single dental practice. Across three years, that is $3,033 of cash that does not need to leave the practice for a service that, from a feature-comparison standpoint, does the same job. Multi-location dental groups running multiple Fax.Plus Enterprise lines see the multiplier scale linearly: two lines is $2,400 a year on Fax.Plus and $378 on DDSFAX (two seats), saving $2,022. Five lines is $6,000 versus $945, saving $5,055.

The reason the math works is that DDSFAX does not run a tiered-enterprise pricing strategy. There is one plan, $189 a year per fax line, with the regulated tier included by default and unlimited pages with no overage band. The only thing the price changes for is multi-line discounts at 2-3 numbers ($179) and 4+ numbers ($249). A dental group running multiple locations gets the same regulated posture at every site without buying enterprise-shaped product five times.

Beyond the price, the product alignment is a separate win. Fax.Plus Enterprise is a generalist platform with regulated overlays. The dashboard, recipient directory, and audit-log surface are designed for any office that handles sensitive transmissions — legal, accounting, dental, medical-adjacent, etc. — and the design choices reflect that breadth. DDSFAX is a dental product. The directories ship pre-organized for dental workflows, the tagging vocabulary matches what a dental office actually uses, and the support team's first-call vocabulary speaks dental rather than generalist. That is not a small consideration when a practice manager calls in for help and gets the right answer the first time.

Migration is clean because Fax.Plus does not charge a port-out fee. The standard port window is three to five business days. Practices on Enterprise who want to move can usually time the switch to coincide with their annual renewal date to avoid paying for unused months on the old plan, but mid-term moves work fine because Fax.Plus refunds prorated time on annual prepays under their stated policy. The DDSFAX migration team handles the LOA, the carrier filing, and the cutover scheduling.

There is one edge case worth flagging. Practices on Fax.Plus Enterprise sometimes have integrations with practice management software via Fax.Plus's API. DDSFAX has its own integration surface that covers the same dental workflows, but if an existing custom integration exists, the migration team will scope the rebuild during the discovery call so the cutover does not disrupt the integrated flow.

For dental practices, the question is not "is Fax.Plus Enterprise a good product" — it is. The question is whether $1,200 a year for a regulated cloud fax tier is the right line item for a dental practice when $189 a year delivers the same posture in a tool built specifically for dental.

Switching from Fax.Plus Enterprise to DDSFAX is a same-day cutover with number porting handled by our migration team.

How the migration works

Four steps. Typical end-to-end window is under two weeks for a dental practice.

  1. Sign up for DDSFAX

    Create the account in minutes. No setup fee, no credit card friction, no contract term beyond the annual you choose.

  2. Port your number from Fax.Plus Enterprise

    We file the carrier paperwork on your behalf. Inbound continues on the existing line until cutover, so no faxes are lost.

  3. Update routing and recipients

    The DDSFAX dashboard ships pre-organized for dental workflows. Your existing contact list imports cleanly from a CSV or directly from common practice tools.

  4. Cancel Fax.Plus Enterprise on cutover day

    Once the port confirms, the old service is no longer needed. Cancel through their standard process; the migration team can guide the call if needed.

Frequently asked questions

Why is Fax.Plus Enterprise so much more expensive than Business?

Enterprise is the only tier that includes the data processing addendum and the contract scope a regulated dental workflow needs. Business at $336 explicitly excludes that scope, so the only Fax.Plus path for a dental office is the $1,200 Enterprise tier — unless they switch.

Can DDSFAX really deliver the same posture at one-sixth the price?

Yes. The DDSFAX base plan includes the same regulated transmission posture, end-to-end encryption, audit log, and data processing addendum. The price difference reflects platform architecture and dental-only focus, not a feature gap.

What about the 4,000-page cap on Enterprise — is that a meaningful safety net?

Most single-location dental practices use 350–800 pages a month, so 4,000 is a 4x–10x oversize. DDSFAX is uncapped, which removes the cap question entirely whether your volume is 100 pages or 5,000.

How does Fax.Plus handle multi-location dental groups?

Each location is a separate Enterprise line at $1,200 per year. DDSFAX prices multi-line at $179 per number for 2–3 lines and $249 for 4+ lines, which compounds the savings linearly across each location.

Is the Fax.Plus API integration migrate-able?

DDSFAX has its own API surface covering the same dental integration use cases. If a custom integration exists today, the migration team scopes the rebuild during the kickoff call so cutover does not interrupt the integrated workflow.