Switch from RingCentral Fax to DDSFAX
RingCentral Advanced is $420 a year because you are paying for video, chat, and a phone system bundled with the fax service most dental practices do not need.
Start migration$189/year flat · unlimited pages · no port-out fee, ever
RingCentral Fax vs DDSFAX
Side-by-side comparison on the line items that change a dental practice's annual cost.
| RingCentral Fax | DDSFAX | |
|---|---|---|
| Annual cost | $420 | $189 |
| Pages per month | Unlimited | Unlimited |
| Overage fee | N/A | None |
| Port-out fee | Free | Free |
| Contract term | Monthly or annual seat licensing; no port-out fee. | Annual, cancel any time |
| Setup fee | Varies | $0 |
| Compliance posture | UCaaS with regulated-tier add-on. Fax is one of several capabilities, not the focus. | Regulated transmission posture included on the base plan, with end-to-end encryption and per-document audit log. |
$231
per dental practice, every year you stay on DDSFAX
- RingCentral Fax cost $420
- DDSFAX cost $189
- Annual savings $231
How the migration works
Four steps. Typical end-to-end window is under two weeks for a dental practice.
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Sign up for DDSFAX
Create the account in minutes. No setup fee, no credit card friction, no contract term beyond the annual you choose.
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Port your number from RingCentral Fax
We file the carrier paperwork on your behalf. Inbound continues on the existing line until cutover, so no faxes are lost.
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Update routing and recipients
The DDSFAX dashboard ships pre-organized for dental workflows. Your existing contact list imports cleanly from a CSV or directly from common practice tools.
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Cancel RingCentral Fax on cutover day
Once the port confirms, the old service is no longer needed. Cancel through their standard process; the migration team can guide the call if needed.
Frequently asked questions
My practice uses RingCentral for fax only. Should I switch?
Yes, in most cases. The Advanced tier prices the bundle, so you are paying $420 a year for video, messaging, and phone capabilities the office does not use. DDSFAX at $189 is roughly half the price for fax-only.
What if my practice uses RingCentral for the phone system too?
Then the fax is bundled into a UCaaS choice you have already made for other reasons, and the marginal cost of the fax line item inside that bundle is small. In that case, keeping the fax on RingCentral is reasonable until you reconsider the larger UCaaS decision.
Will RingCentral release the fax DID specifically?
Yes. RingCentral supports partial ports where you release a specific DID and keep other services active. The DDSFAX migration team coordinates with RingCentral support to file the LOA against the fax DID only.
How long does the RingCentral port take?
Five to ten business days, slightly longer than dedicated cloud fax services because RingCentral routes through a UCaaS infrastructure. DDSFAX runs a temporary number for outbound during the port window if needed.
Does RingCentral charge a port-out fee?
No, RingCentral does not charge a port-out fee on the standard contract. The migration cost is essentially the time it takes for the carrier handoff to complete.
Other migration paths
Comparable defection narratives for dental practices on adjacent providers.
Why dental practices leave RingCentral Fax
RingCentral is a strong unified communications platform. The Advanced tier at roughly $420 a year per user includes phone, video conferencing, team messaging, and unlimited fax with the regulated tier contract for plans where it applies. For a company that needs the entire UCaaS stack, that price is reasonable and the product is well-engineered. For a dental practice that just needs to fax, it is the wrong shape of product.
The fundamental issue is that RingCentral prices the bundle. The fax line item inside Advanced does not have a separate price; it is part of the seat license, and the seat license assumes the user is also using phone, video, and messaging. A dental practice that uses RingCentral exclusively for fax is paying for four products and using one. The $420 is being charged for capabilities the front desk does not touch — the soft phone, the video conferencing, the team-chat surface — all of which the practice already has covered through its existing phone system, its existing patient-engagement tool, or just nothing because dental front offices do not run video meetings.
DDSFAX is fax. That is the entire product. The $189 a year covers unlimited transmissions, the regulated tier, the dashboard, the audit log, and dental-aware support. There is no UCaaS sprawl to administrate, no seat license to track, no bundle line item to figure out at the end of the contract. The dental practice gets a single tool that does one thing exceptionally well, at less than half the price of the RingCentral Advanced bundle.
The savings are significant. $231 a year per fax line is the headline number, and it scales linearly across multi-location dental groups. Two locations is $462 saved per year. Five locations is $1,155. None of that counts the operational overhead of administering a UCaaS platform a dental practice did not need in the first place — the user provisioning, the seat reassignments when staff change, the recurring "do we still need this many seats?" conversation that does not exist on a dedicated fax product.
There is also a subtle product alignment issue. RingCentral is built for any office. The dashboard surfaces phone calls, voicemails, video meeting invites, team messages, and fax transmissions as peers. For a dental practice, that means the fax surface is buried under several other surfaces the office does not use, and the search experience for "find that prior auth from last March" is mixed in with phone call history and chat threads. DDSFAX surfaces fax as the primary object in the dashboard because fax is the entire job. The search, the directory, and the tagging are all fax-shaped.
There is one situation where staying on RingCentral makes sense. A dental practice that is also using RingCentral for its main phone system, for legitimate UCaaS reasons, has the fax bundled in for a marginal cost that is not separable. In that specific case, the practice should keep the fax on RingCentral until they reconsider the larger UCaaS choice. For practices that adopted RingCentral specifically for fax, or that adopted it years ago and never trimmed the seat licenses, switching to DDSFAX is a clean win.
Migration mechanics are simple. RingCentral does not charge a port-out fee. The standard port window is five to ten business days, slightly longer than other cloud fax services because the routing is more complex on a UCaaS platform. The DDSFAX migration team coordinates with RingCentral support to release the fax DID specifically without disrupting any voice or messaging channels the practice is keeping. Practices that are leaving RingCentral entirely can simplify the cutover to a single LOA covering all their RingCentral DIDs.
For a single-location dental practice that uses RingCentral only for fax, the answer is straightforward: $231 a year savings, a tool built for the actual workflow, no bundle to administrate. The migration takes a week and the cost recovery is immediate.
Switching from RingCentral to DDSFAX is a same-day cutover with number porting handled by our migration team.